FAQ - Stella del Mare Family Camping Village

Stella del Mare Camping Village FAQs

In Summer, there is a bus to Castiglione della Pescaia town center. The bus leaves every 30/40 minutes, the bus stop is in front of the campsite. Tickets can be purchased in the inner supermarket or with TabNet app. More info and timetables on https://www.tiemmespa.it/ (Italian only)

The reception is open 24 hours. The delivery of the keys is guaranteed from 17:00. Check-out must be done by 10:00. Please communicate in advance in case your expected arrival is after 21:00

The pitch is available from 12.00. If the pitch is free before 12.00, the dedicated staff will accompany you. Check-out: the pitch must be vacated by 12.00. Please communicate in advance in case your expected arrival is after 20:00. During quiet hours (13:30-15:00 / 23:30-7:00) it is forbidden to drive into the campsite and to pitch tents.

We accept payments in cash (amount not exceeding 999,99 euro), debit card and credit card (most common cards: Visa, MasterCard, V-Pay, Maestro, American express, etc.). All facilities of the campsite (market, café, restaurant) have a card terminal.

For cancellation and sale conditions you can consult this page.

Our animation team will be available from June to the beginning of September, and will take care of sports activities, tournaments, entertainment for children and adults, but also evening shows and dancing show.

Inside the camping-village you can find some laundry points, with coin-operated washing machines and dryers. Cleaning material is not included, but you can purchase it in our inner supermarket.

Yes, there is a supermarket inside the camping village.

It is not possible to choose the accommodation number. The number will be communicated only when the keys will be handed.

Bed linen included in the price. Bath towels included only in the Chalet Deluxe, in the Discovery, in the Discovery Suite. On request: Towel set (face towel + shower towel) € 8 per person.

The accommodation the day of your arrival will be cleaned and sanitized. Before you leave, you must leave it in order as it was found. You can add the final cleaning service at any time, but it is a paid service.

Our Campsite and resort does not have a private beach. You can call directly the nearby private beaches for information and reservations. To get the contacts and any info about partners, please call the Camping Village’s reception. In July and August, a free shuttle (at designated times) to the free beach will be available.

The Green Beach is a green area located in front of our village, just a few steps from the beach. The Green Beach service (1 umbrella and 2 loungers) is included only for the Superior Lodge, Discovery, and Discovery Suite accommodations. Open: June 1 – September 10. Hours: daily 10 a.m. / 7 p.m. except Monday 2 p.m. / 7 p.m.

Access to pool area is always included in the price. Umbrellas and loungers by the pool are free but subject to availability.

In Castiglione della Pescaia dogs can go to some public dog beaches only. The nearest one is about 1km from Stella del Mar Camping Village. To use the beach, you must have with you a valid vaccination certificate of your pet. Owners must pay attention to their pet, so that it does not disturb or hurt other dogs or people, and so that it does not damage other’s belongings. A free shuttle (at designated times) to Bau Beach will be available in July and August.

Variations from the menu are possible. Please inform us of any type of variation, intolerance and / or allergy upon arrival. We don’t have a certified kitchen for celiac disease.